I suppose it would be more suiting to write this post as a person rather than a company. To put everything in the open so you all can see it. I haven’t been straightforward about why I’ve been away since May, or what caused this. The grittiest details I still don’t wish to share online, but I will do my best to offer an explanation and to make an attempt to assure everyone involved with G&H that things are going to get better.
Right after the Kickstarter, the worst part of my life began. Between a family illness and a legal dispute with PayPal, I reached a point where I felt that the publishing needed to take the backseat. I know now that this was not the right decision, and I am aware of how many relationships I have damaged, how many people I have disappointed. I think about these things every single day and each night when I try to sleep. It was never my intention for these events to lead us here. I may never forgive myself, but I want to make sure I do everything possible to earn the forgiveness of you, the people who supported us and did everything they could to make G&H a success.
I know I have a lot of emails to respond to, and I’ve already begun the task of that. I also know that there are many relationships that need mending, and I’ve already started reaching out as well. More damage may have been dealt than what can be repaired, and this is something I will just have to accept. At the time, I felt like I was doing the right thing, taking care of my family and demanding justice with the PayPal situation. Now, I realize I should have communicated more, worked harder on the obligations I’d made.
For all the Kickstarter backers, your copies are going out next week of the titles we’ve released. No more delays, no more excuses, no more anything. Whatever it takes, they will be sent out. Authors we have yet to publish, I will be in contact within the next few days, regardless of your intentions to stay with us or to have your rights reverted. Authors who have submitted to us, I will respond to you. I will let you know that I haven’t been able to read all the submissions, but I have already started catching up.
You all mean a lot to me, and the experiences we’ve had together will never be forgotten. I know many of you may never forgive me, but I just want you to know that many things were beyond my control, and that if I could go back, I would’ve done more to prevent this from happening. G&H is not in the business of screwing over authors, and we have never had any malevolent intentions. Regardless of what setbacks will have to take place and what titles will have to be pushed back, these books will be released. When people backed the Kickstarter, they did it with the trust and faith that G&H would deliver and that is more important to me than anything else.
I hope that I can honor the gifts you’ve given me, the trust and dedication. I am deeply sorry for everything else that has happened and I hope that addressing this out in the open will at least ease the fallout.
The next title will be released in December. More details on that soon. In the meantime, I will be reaching out to everyone who’s been trying to get in contact. The only goal is to end this terrible year on a good note, and I don’t care if it takes hell to do so.
Charles P. Dunphey